Microsoft Azure
Plausible Analytics
ProductlaneCustomer support tool built on Linear, with a shared inbox for chat, Slack and email plus a customer portal, public roadmap and changelog; conversations become Linear issues.
+9Customer support
Help desks & live chat: the tech stack of 26 real products
Ticketing, shared inboxes, live chat and AI support agents for websites.
The typical stack
The leading pick where at least 8 of them show the decision and the leader has at least a quarter of it.
| Decision | Most common pick | Share | At default usage |
|---|---|---|---|
| Frontend Framework | Next.js | 14 of 21 · 67% | — |
| Database |  PostgreSQL | 6 of 16 · 38% | — |
| Payments |  Stripe | 10 of 15 · 67% | fees on revenue · $410 on $10,000/mo |
| LLM API |  OpenAI API | 14 of 14 · 100% | $10/mo · GPT-6 Luna |
| Transactional Email | SendGrid | 7 of 14 · 50% | $20/mo · Essentials 50k |
| Hosting |  Cloudflare | 5 of 13 · 38% | $12/mo · Workers Paid |
| Product Analytics |  PostHog | 6 of 8 · 75% | $0/mo · Pay-as-you-go |
| Web Analytics | Google Analytics | 5 of 8 · 63% | $0/mo · Standard |
Monthly bills add up to about $42 at the calculators' default usage, list prices; fees on revenue (Stripe) come on top. Set your own usage →
What they chose, decision by decision
Among the help desks & live chat that show each choice, from makers' products and open-source code alike.
Small samples, fewer than 8 products: Authentication (Clerk 2, Auth.js 2) · Error Monitoring (Sentry 5) · Image & Video Hosting (sharp 3, Cloudinary 1) · Backend Framework (Express 2, Hono 1) · Background Jobs & Cron (Temporal 2, Inngest 1) · Database Access & ORMs (Prisma 3, Drizzle ORM 1) · File Storage (Amazon S3 2, Vercel Blob 1) · AI SDK & Agent Framework (AI SDK 3) · Newsletter (Kit 2, Ghost 1) · Vector Database (Pinecone 2, pgvector 1)
Help desks & live chat we track
22 makers' products and 4 open-source projects. Makers' products first.
ProductlaneCustomer support tool built on Linear, with a shared inbox for chat, Slack and email plus a customer portal, public roadmap and changelog; conversations become Linear issues.+9
Chat DataPowerful AI Chatbot Offering Exceptional Customization
+6
Chat ThingBuild AI agents your team can take over in real time
+6
Skippr AIThe live AI employee inside your product, serving every user
+4
Agentplace.ioAI agents that serve your customers
+2
RunLLMAI that doesn’t just respond—it resolves
+2
Kipps AIEmpowering Businesses with Whatsapp, Voice and Chat Agents
Helply65% AI resolution rate in 90 days, or you pay nothing
ReleaseDockAI support agent, help center & changelogs in a single inbox
FoxchatBest Intercom alternative for startups and indie hackers
HivinqCopilot for customer support in Slack
KommunicateAI-Powered Customer Service Automation Platform
FAQPopupMaximize conversion rates with proactive FAQs
ifyResolution AI that works on top of your existing helpdesk
KotaeConvert Website Visitors Into Customers
CustomGPTBuilds AI chatbots trained on a business's own content, used for customer support and other business tasks.
InterShipFlowShipmondo orders & shipment tracking directly in Intercom
+13
+5
+17
+9
